TERMS & CONDITIONS

Terms & Conditions

Welcome to info@rubrumlux.com! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you should not use our website or services.

1. General Information

1.1 About Us:
info@rubrumlux.com operates as an online dropshipping store based in London, offering a wide variety of products shipped directly from our suppliers.

1.2 Contact Information:
You can contact us at:
Email: rubrumlux.com

1.3 Applicable Laws:
These Terms and Conditions are governed by the laws of England and Wales and comply with the Consumer Rights Act 2015, UK GDPR, and other relevant regulations.

2. Use of the Website

2.1 Eligibility:
You must be at least 18 years old to use our website or make a purchase. By accessing our site, you confirm that you meet this requirement.

2.2 Account Information:
You are responsible for maintaining the confidentiality of your account and login details. Any activity under your account is your responsibility.

2.3 Prohibited Activities:
You agree not to:

• Use the website for fraudulent or unlawful purposes.
• Interfere with the operation or security of the website.
• Use automated systems (e.g., bots) to access or interact with the site.

3. Orders and Payments

3.1 Placing an Order:
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel orders if the information provided is inaccurate or incomplete.

3.2 Payment:
Payments are processed securely through third-party providers such as PayPal or Stripe. We do not store payment details on our servers.

3.3 Order Confirmation:
You will receive an email confirmation upon completing your order. If you do not receive this email, please check your spam folder or contact us.

3.4 Order Acceptance:
We reserve the right to refuse or cancel any order, including but not limited to cases of:

• Stock unavailability.
• Pricing errors.
• Fraudulent activity.

4. Pricing and Taxes

4.1 Prices:
All prices listed on our website are in [Currency] and include VAT, where applicable. Shipping fees are calculated at checkout.

4.2 Customs and Import Duties:
If you are ordering from outside the UK, you are responsible for any customs duties or import taxes levied by your country.

5. Shipping and Delivery

5.1 Shipping Times:
Estimated delivery times are provided at checkout. Please note that delays may occur due to factors beyond our control, such as customs processing or courier delays.

5.2 Delivery Responsibility:
Once the order has been shipped, the responsibility for the item passes to the customer. We recommend tracking your order to ensure safe delivery.

6. Returns and Refunds

Our Return Policy is available. Please review it for details on returns, refunds, and exchanges.

7. Intellectual Property

All content on this website, including images, text, graphics, and logos, is the property of rubrumlux.com or its content suppliers and is protected under copyright laws. You may not reproduce, distribute, or modify any content without our explicit consent.

8. Limitation of Liability

We are not liable for any:

• Indirect or consequential losses arising from the use of our website or services.
• Delays or failures caused by events beyond our reasonable control (e.g., natural disasters, strikes).
• Incompatibility of our products with third-party systems or software.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our [Privacy Policy (link to privacy policy)] for details on how we collect, use, and protect your personal information in compliance with the UK GDPR.

10. Amendments to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us at:
rubrumlux.com